Generative AI at work: ChatGPT, Copilot and AI assistants

This course is run on demand: in a virtual classroom or at your premises, on dates that suit you. Ask us for the next dates or a quote for your team.

ChatGPT, Microsoft Copilot, Gemini or Claude: generative AI assistants are changing the way we work. You still need to know how to talk to them, check their answers and protect company data. This hands-on course has you work on your own tasks: by the end of the day, you leave with a ready-to-use prompt library.

• Understand what generative AI can and cannot do
• Write effective prompts and refine them step by step
• Use AI to write, summarise, translate, analyse and present
• Check answers and spot mistakes (hallucinations)
• Apply privacy, GDPR and intellectual property rules

• Any employee who wants to work more efficiently
• Assistants, communication officers, sales staff, HR, managers
• Freelancers and small business owners

Basic computer and web browser skills. No technical knowledge required.

1. Module 1

   Understanding generative AI

   • –How a language model works
   • –Overview of assistants: ChatGPT, Copilot, Gemini, Claude
   • –What AI does well and what it does badly

2. Module 2

   The art of prompting

   • –Structure of a good prompt: role, context, task, format
   • –Iterating and refining an answer
   • –Building your own prompt library

3. Module 3

   Hands-on business cases

   • –Emails, meeting notes and summaries
   • –Summarising and analysing long documents
   • –Preparing a presentation or an action plan
   • –Translating and adapting content

4. Module 4

   Using AI responsibly

   • –Data privacy and GDPR
   • –Copyright and generated content
   • –Check, cite, proofread: good habits

80% hands-on practice on your own tasks. Groups of up to 10 participants, in a virtual classroom or at your premises, with a practitioner trainer. For 30 days after the course, you can email your questions to the trainer.

• Generative AI best-practice guide
• Library of 50 business prompts
• Privacy rules cheat sheet

Initial assessment, hands-on exercises and a final quiz. Certificate of attendance; Onarcle certificate of achievement from a 70% score on the final quiz.

Public course price per participant, materials included. In-company (up to 10 participants, programme tailored to your needs): €1,690 excl. VAT per group. 10% discount from 3 participants from the same organisation. If your employer or a funding body will pay, contact us and we will find the right arrangement.